Privacy Policy

1. Introduction

Ravdeus ("we," "our," or "us") is a sole-proprietorship digital agency committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with Bangladesh's Digital Security Act 2018, Information and Communication Technology (ICT) Act 2006, and international data protection standards including GDPR, CCPA, ePrivacy Directive, and other applicable regulations.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business requirements
• Account Information: Username, password, account preferences
• Communication Records: Messages, emails, and other communications with us
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Technical Information

We automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
• Location Data: General geographic location based on IP address

2.3 Third-Party Information

We may receive information from third parties, including:

• Social media platforms when you interact with our content
• Analytics providers (Google Analytics, etc.)
• Payment processors for transaction information
• Business partners and referral sources

3. How We Use Your Information

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

Ravdeus does not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in our operations (hosting, analytics, payment processing)
• Legal Requirements: When required by Bangladesh law, court order, or government request
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing
• Protection: To protect our rights, property, or safety, or that of others

5. Data Security

5.1 Security Measures

We implement comprehensive security measures to protect your data:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Regular training on data protection and security practices
• Incident Response: Procedures for handling security breaches

5.2 Data Retention

We retain your personal information only as long as necessary for:

• Providing our services
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

6. Your Rights

6.1 Access and Control

Under Bangladesh ICT laws and international standards, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of data processing
• Objection: Object to certain types of data processing

6.2 Exercising Your Rights

To exercise any of these rights, contact us at privacy@ravdeus.space. We will respond within 30 days as required by law.

7. Cookies and Tracking Technologies

7.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. International Data Transfers

As a global digital agency, we may transfer your data to countries outside Bangladesh. When we do so, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last updated" date

Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Compliance and Oversight

Ravdeus is committed to compliance with all applicable data protection laws, including:

• Bangladesh Digital Security Act 2018
• Bangladesh ICT Act 2006
• General Data Protection Regulation (GDPR) principles
• Industry best practices and standards

12. Contact Information